FAQ’s

What are your opening hours?

Monday – Friday 9am -5pm
Saturday 9am – 4pm

Can you make furniture to custom sizes?

Yes of course, we can provide all our furniture to any size you require. We also offer various custom options. Please visit our Custom Made page.

How do I contact you?

Telephone: 0191 2634444
Email: customerservice@ressfuniture.co.uk
Enquiries: Online Enquiry Form

How do I place an order?

You can easily place your order online via our shop website, or if you prefer you can call us directly (0191 2634444) or send us an email to customerservice@ressfurniture.co.uk

Do you offer returns?

No, as each piece of furniture is made to order this is bespoke to your requirements. Your order can be cancelled within 2-3 days of placement, once outside of this time you will be subject to charges.

Can delivery be made to a ‘room of choice’?

Please see our dedicated delivery page for delivery options available.

How it works:

Step 1 - Measure your space Width x Depth x Height

Step 2 - Find inspiration pictures or sketches

Step 3 - Decide on the steel finish, glass, or marble (samples available upon request)

Step 4 - Complete our enquiry form and we will provide a quote within 24 hours

Step 5 - Custom 3D drawing sent to customer for approval before manufacture

Contact Us
  • Modern kitchen with wooden walls and a large island.

    Stainless Steel Worksurfaces

    Custom stainless steel worktop created for a contemporary kitchen, combining minimalist design with durability and seamless integration into bespoke cabinetry.

  • Tent with a glass display case on a sandy beach with ocean view

    Commercial Display Units

    Custom steel display plinths with gabion stone bases and acrylic vitrines, designed for beachfront use, offering durable, weather-resistant product presentation with strong visual impact outdoors.

  • Crittall Doors

    Custom Crittall style doors and screens combine understated industrial style with contemporary refinement, featuring slim black frames and reeded glass to define spaces while maintaining light flow.